CONDITIONS OF SALE
Approval
Our products are certified for public road use in accordance with the tests carried out and the documents supplied. If one of our parts is installed on a vehicle with other modifications, we cannot be held responsible for faults identified during an inspection that are caused by those other modifications.
Noise
Some parts are approved for public road use with specific equipment, particularly bonnets. As stated when purchasing the product, the certification supplied generally relates to use with original equipment (exhaust, airbox, engine). Use on a vehicle with a modified engine, airbox or exhaust system may require an additional noise test by a certified body. The customer is responsible for arranging these tests and paying their costs. Given the range of exhaust systems and vehicle-specific modifications, we do not offer this certification unless stated otherwise. On special request, we may undertake this certification for you at your expense on the basis of an agreed quotation. Please contact us and provide details of your configuration where relevant.
Accident
Our parts are certified by state-recognised bodies. The tests confirm that installing these parts on a vehicle does not increase the risk of injury in an accident. We therefore cannot be held liable in any way.
Installation
We recommend that customers use a professional to install our products correctly. We cannot be held liable in the event of an accident and accept no responsibility for a non-compliant installation.
Delivery time
Most of our products are handmade. Delivery times may vary according to demand. As an authorised reseller, we depend on the production capacities of the factories whose products we distribute. Unless otherwise stated, delivery times may be up to 90 days depending on the goods ordered. Please enquire about delivery times for individual products.
Returns
Every item sold receives particular attention before dispatch. We photograph the part before each shipment to document its condition when it leaves our warehouse. We recommend that customers record any reservations on receipt and check the goods. If an item arrives damaged, please photograph the parcel and damaged part and send the images to us as soon as possible so that we can take the necessary steps with the carrier. The period for reporting defects or damage is 5 days.
Complaints
Customer satisfaction is one of our main concerns. In the event of a complaint, please contact us as soon as possible. We will deal with it promptly.
By placing an order with us, you confirm that you have read the above conditions.
